FEATURES INCLUDED

How does the 30-day free trial work?

The 30-day free trial allows you to try a paid plan of Joincube with your company or team for 30 days for free. Regardless of which plan you choose to start with, you have 30 days to use any Joincube plan for free (you can upgrade after you sign up). If you remain on a paid account, you'll be billed after 30 days. If you cancel before then, you will never be charged.

Who can I talk to if I need help with my account or have a sales question?

If you need support with your account, please email support. If you have a sales question, please email sales.

What is a "User"?

Joincube provides individuals who are added to your account by you (the owner) with their own login. When you reach the maximum number of registered users for your plan, you will be notified that you need to upgrade or remove some users before you can add news ones.

Can I upgrade or downgrade the plan at any time?

It's very easy to upgrade or downgrade your Joincube plan at any time from your account. However, if the downgraded plan you want has a lower user limit than your current number of users, you will have to remove users before the option to downgrade is made available. Any data added by those users remains on your account. When you upgrade or downgrade, you will be charged on the next billing cycle.

Do I need a credit card to sign up? What types of payment do you accept?

If you sign up for a free trial of a paid plan, we do require a credit card. We accept Visa, MasterCard, American Express, or Discover. We do accept PO's for enterprise accounts over a certain size. Please contact us if you have any questions regarding payment options.

Are there any long-term commitments? Can I cancel at any time?

Joincube is an on-demand application, so you only pay monthly as you go. You can cancel your account any time.

If you have any questions, please contact us.